Public Safety

Police, Fire, Emergency Medical and Rescue Services

In any emergency, residents should dial 911 for assistance. To request police assistance for emergency or non-emergency needs, dial 911. Officers are not dispatched when calls are made to the Police Department’s general information number, 716-674-2280.

PUBLIC SAFETY SERVICE PHONE
Fire/First Aid 675-1333
Non-Emergencies & General Information
Police Department
674-2280
Anonymous Tip Line 675-8423
Emergency Operations Center 677-3900
Erie County Sheriff Dept. 858-2903
F. B. I. - Buffalo Office 856-7800
Poison Control Center 878-7654
Suicide Prevention Center 834-3131
Burn Treatment Center 842-2200
W.S. Counseling Center 675-7400
Child Safety and the AMBER Alert Program
Winter Weather Safety Tips
UTILITY SERVICES PHONE
National Fuel - Gas Emergency 1-800-444-3130
NYSEG - Gas Emergency 1-800-572-1121
National Grid - Gas Emergency 716-831-7601
NYSEG - Electric Emergency 1-800-572-1131
ECWA - Water Emergency 684-0900
Verizon - Telephone Repair 890-6611
Time-Warner Cable 1-888-683-1000
OTHER CONTACTS PHONE
Consumer Information 1-888-Ask-PSC1
PSC Opinion Line 1-800-335-2120
PSC Hotline (Gas or Electric Shutoffs) 1-800-342-3355
Government Fraud and Corruption Hotline 1-888-OSC-4555
PSC Helpline (Complaints or Inquiries
about Gas, Electric, Water, Steam)
1-800-342-3377
Alternative Energy Provider Line
(Inquiries or Complaints)
1-888-NYS-PSC8
Electric Generation Facility Proposals 1-877-PSC-ART
Complaints about Cable TV 1-800-342-3330
Business Advocacy 1-877-661-9223
Consumer Education and Advocacy 518-474-1540
Public Information Office 518-474-7080